Gong

Triggers0

Things that can wake up your Gong coworker.

No triggers published for Gong yet — but you can still run it on a schedule or from a chat.

Actions12

Things your coworker can do in Gong.

• Get Call By ID

  Tool to fetch specific call metadata by call ID. Use when you need to retrieve detailed information about a specific call using Gong's unique identifier.

  GONG_GET_CALL_BY_ID
• Get Call Transcript

  Tool to retrieve call transcripts from Gong. Use when you need to access the text content of calls with speaker information, timestamps, and topic categorization. Requires either a date range or specific call IDs to filter results.

  GONG_GET_CALL_TRANSCRIPT
• Get Flow Prospects

  Tool to retrieve Gong Engage flows assigned to specified prospects. Use when you need to get flow instance IDs and details for specific CRM prospect IDs. Requires 'api:flows:read' scope.

  GONG_GET_FLOW_PROSPECTS
• Get Interaction Statistics

  Tool to retrieve interaction trend statistics for users based on calls with Whisper enabled. Use when analyzing user interaction patterns, measuring engagement metrics, or tracking communication behaviors over a specified date range. Returns metrics like interactivity, question rate, longest monologue, and patience levels.

  GONG_GET_INTERACTION_STATISTICS
• Get User By ID

  Tool to retrieve individual user details by user ID. Use when you need to fetch specific user information including profile data, settings, and organizational details.

  GONG_GET_USER_BY_ID
• List Call Outcomes

  Tool to retrieve all available call outcomes defined in Gong. Use when you need to list all call outcome configurations including their categories, sentiments, and automation settings.

  GONG_LIST_CALL_OUTCOMES
• List Flow Folders

  Tool to list all Gong Engage flow folders with visibility types. Use when you need to retrieve company flow folders, personal folders, and folders shared with a specific user.

  GONG_LIST_FLOW_FOLDERS
• List Scorecards

  Tool to retrieve all scorecards within the Gong system. Use when you need to list all scorecard configurations and their associated assessment questions.

  GONG_LIST_SCORECARDS
• List Tasks

  Tool to retrieve Engage tasks assigned to a specific user with filtering options. Use when you need to list tasks by status, action type, and other criteria. Requires 'api:tasks:read' scope.

  GONG_LIST_TASKS
• Retrieve call data by date range v2 calls

  List calls that took place during a specified date range. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:read:basic'.

  GONG_RETRIEVE_CALL_DATA_BY_DATE_RANGE_V2_CALLS
• Unassign Flows By CRM ID

  Tool to unassign flows from prospects by their CRM Prospect ID. Use when you need to remove a prospect from specific flows or all flows in Gong Engage.

  GONG_UNASSIGN_FLOWS_BY_CRM_ID
• Validate Meeting Integration

  Validates Gong meeting integration status for one or more users by their email addresses. This endpoint checks if users have their meeting integration properly configured in Gong. Returns status information including whether users exist, if their integration is valid, and any error messages with help/fix URLs if issues are found. Use this when you need to: - Verify meeting integration is working for specific users - Diagnose meeting recording or import issues - Check if users are properly set up to use Gong meeting features - Troubleshoot why meetings aren't being captured for certain users Note: The API returns an empty array when all specified users have valid integration or when users don't have meeting integration issues to report.

  GONG_VALIDATE_MEETING_INTEGRATION